FAQ
Office Hours - Our office hours are 8:00 am to 5:30 pm, Monday to Friday and 9:30 am to 12:00 pm Saturday Morning. Outside of these hours, you can be connected to a key staff member by following the message prompts via our main line number 09 356 0626.
New Zealand GST - Goods and Services Tax (12.5%) is payable on ALL jobs unless they are printed and shipped to a New Zealand Port for Export. Those jobs are GST exempt but require the appropriate paperwork from Customs New Zealand.
Preferred File Formats - We support all common files but prefer to recieve files in PDF format.
You can also email our help desk by clicking here.